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Level 1 - Core Training for Leaders and Managers

These programmes are for aspiring leaders and managers or  relatively new leaders and managers within a team or services to enhance and develop their knowledge and skills. It is suggested that these course are followed in a linear fashion but need not all be undertaken, dependent on prior knowledge or experience.

All Level 1 Core Courses:

Introduction to Management ProgrammePersonal Development Reviewer Training
Managing PDR (COAST)Promoting Attendance and Wellbeing at Work
Monitoring Attendance (COAST)Managing Discipline
Personal AssertivenessMonitoring Grievance (COAST)
Monitoring Recruitment and Selection (COAST)People Management and Skills Suite - Interviewing Skills
Equality and Diversity (0.5 day)Managing Equalities
Customer Care (0.5 days)Presentation Skills
Introduction to Health and Safety (1 day)Mental Health Workplace Training
Additional Developmental eLearning ModulesManaging Difficult Conversations
Managing ConflictManaging Change
Coaching for SupervisorsSupervisory Skills MBTI (Your Leadership Style)
Managing Your Team's Online Learning and DevelopmentPDR (Organisational Development)

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