Conflict Resolution for Managers

About the course

To equip managers with the skills, knowledge and confidence to effectively manage and turn around potentially negative relationship situations in the workplace, in a clear, assertive and constructive manner to successfully resolve the conflict situation. To introduce practical conflict resolution techniques and strategies that managers and team leaders can effectively utilize when managing conflict in the workplace.

Aimed at

• NHS Staff
• Middle and Senior Managers
   

Duration

3 hours
 

How to book

The administrator for this course can reached on 01294 323100 Option 1 or Email: TrainingCentre.ACH@aapct.scot.nhs.uk