Conflict Resolution for Managers (3 hours)

Course Outline:

To equip managers with the skills, knowledge and confidence to effectively manage and turn around potentially negative relationship situations in the workplace, in a clear, assertive and constructive manner to successfully resolve the conflict situation.

Aimed at:

Middle and Senior Managers

Outcome:

To introduce practical conflict resolution techniques and strategies that managers and team leaders can effectively utilize when managing conflict in the workplace.

How to book:

The administrator for this course can reached on 01294 323100 Option 1 or Email: TrainingCentre.ACH@aapct.scot.nhs.uk