Home care contacts

Home care teams

Ayr North Team Overmills Centre, 2A Westwood Ave, Ayr, KA8 0QR, 01292 212047	Ayr South Team Overmills Centre, 2A Westwood Ave, Ayr, KA8 0QR, 0300 123 0900
Girvan/Maybole Team Social Work and Housing Office 6 High Street Maybole 0300 123 0900	Prestwick/Troon Team Municipal Buildings South Beach Troon KA10 6EF 0300 123 0900

Community care teams

Maybole Office 6 High Street Maybole KA19 7BY 01655 883293
North Ayr 3 Holmston Road Ayr KA7 3BA 01292616000	Prestwick Office 12 Main Street Prestwick KA9 1NX 01292 470099

What if I am dissatisfied with the service?

If you are not happy about your service, please talk to the Home Care Co-ordinator as soon as possible. It is usually easiest to put things right if you tell us quickly and speak to the person closest to the problem on the telephone numbers listed above. If you are still not happy, you can use our formal complaints process. Your Home Care Co-ordinator will have given you a copy of our Help us Get it Right Leaflet.

If you are still dissatisfied with our response please contact:

The Care Commission
Compass House
Discovery Quay
11 Riverside Drive
Dundee DD1 4NY
Tel: 01382 207100