Commissioning: What we do
When we commission services, we apply four stages based on a cyclical premise applying Analyse, Plan, Do and Review methodologies:
Analyse
- Review and re-commission care and justice services
- Benchmarking e.g. service provision, rates, the market place, commissioning practice, policies and procedures
- Engagement with stakeholders including full involvement of people with lived/living experiences
- Market analysis, engagement, stimulation, shaping and facilitation
- Data and cost analysis
- Best Value principals
- Options appraisals
- Application of SAHSCP Quality Assurance (QA) Framework
- Notifications i.e. complaints, compliments, incidents and accidents
- Evaluators for South Ayrshire Council Contract Supply Management (CSM) Balanced Scorecards
- Moratoriums
Review
- Relationship Managers
- De-commission services
- Co-ordinate fee uplifts
- Work with our Partners including but not limited to the Care Inspectorate, NHS Scotland, Care Home Professional Support Team, other Local Authorities/Partnerships, Scottish Care
- Lead and facilitate Service Provider Forums
- Respond to Out of Authority Queries
- Contribute to Large Scale Investigation Considerations / Large Scale Investigations
- Service Provider financial sustainability monitoring
- Identify and measure progress against agreed outcomes for commissioned services
Plan
- Develop Commissioning Plans
- Project managers
- Contribute to Integrated Impact Assessments (IIAs)
Do
- Strategy writing related to service provision
- Develop outcome-based service specifications in partnership with stakeholders
- Communication planning
- Develop contracts
- Award criteria for tenders
- Evaluation of tenders
- Commission new services
- Mobilise commissioned services
- Facilitate transfer of services
- Quality assurance evaluation i.e. supportive measures
Service Support
- Provide responses to relevant Freedom of Information (FOIs) Requests
- Information Governance e.g. Data Protection Impact Assessments (DPIA's)
- Members of User Intelligence Groups (UIGs), local, pan-Ayrshire and National collaborative groups
- Contribute to Local Planning Partnerships
- Policy and procedure writing related to commissioning
- Governance Reports
- Contractual Advice - related to social care
