Video consultations offer the chance to reduce your travel time, or time away from home, work or school to attend your appointment. Near Me / Attend Anywhere may also make it easier for you to have a member of your family or carer with you, who may not have been able to travel to your appointment with you.
NearMe
NearMe is a confidential and safe video calling platform that will allow an additional option to how we connect with our service users.
NearMe can be accessed from wherever you are, without travelling from the device of your choice. Allowing a secure video call between individual service user and their service provider. Service providers send a one-off link that, when accessed, brings the service user straight into a video call. It allows easy escalation from a phone call to a video consultation.
The video consultations can help with connecting the service to family members who live abroad or in remote areas.
Pilot
From March 2024 we will be in the Pilot phase of NearMe. The initial roll out will be with the South Locality within the Response Team.
Requirements
To use Near Me you will need:
A reliable internet connection (broadband or 3G/4G)
A device for making video calls, such as smart phone, tablet, laptop or computer with web cam
Please use a WiFi connection for your call whenever possible. We want to make you aware that 20 minute consultation will use approximately 230Mb of mobile data. If you are on a limited mobile data plan this may cause you to exceed your permitted usage allowance.
