Managing Conflict and Difficult Conversations

About the Course

As a Supervisor you may, from time to time, be required to manage conflict and have difficult conversations with your team. This course will help you to identify the causes of conflict in the workplace, the signs of conflict in a team, and provide you with practical advice and guidance for managing these situations more effectively. 

This session is scenario-based and facilitators will work with line managers and/or attendees to develop relevant content for the session.

Aimed at

South Ayrshire Council staff
 

Duration

2 hours
 

Delivery Method

In-person
 

How to Book

To discuss or book this course, please email Organisational Development using the OD Contact Form. Please click here.